Personalized Telephone System

In a time when technology plays such an important role in business, one of the best ways to set yourself apart from your competitors is to have a friendly, customer focused receptionist greet and assist your clients when they call. At Amata we understand this and have taken extra steps to make sure your clients always receive the professional attention they deserve.

Every one of Amata’s team members that answer a phone are trained to provide exceptional service to your clients and most importantly to smile when they greet your guests. To ensure they have the tools they need, Amata has installed Cisco VoIP equipment and a message scripting software. Each time your client calls your phone number, a script, showing exactly how you want the phone answered, pops-up on the receptionists’ computer screen. Each call is answered the exact same way and you can change the script any time you like.

If you are out of the office, you can request to have your calls forwarded to any phone you like or just have your messages go into voice mail. You may have your phone set up to notify you that you have a message or you may check your messages any time of the day.

Additional services that may be requested are call forwarding and call screening. Contact any one of our facilities to learn more about the services that are available.